![]() If you get your BT ID wrong three times on the app or on bt.com, we'll lock you out for 15 minutes. If you haven't got a bill, we can send you your account number in the post > If you don't have a BT ID yet, you can create one now > All you need is an email address and your account number, which you'll find at the top of your latest bill. ![]() ![]() If you've forgotten your BT ID username or password, see: I've forgotten my BT ID > The first time you use the My BT App, you'll need to log in using your BT ID and password. If you've forgotten your BT ID username or password, see: "I've forgotten my BT ID". ![]()
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